Buyer FAQ

The questions we get every week

Short, honest answers on MOQ, colours, lead time, samples, materials, stacking and shipping. If yours is not here, the floating button or the contact form reaches the same export desk.

For an existing model in a standard colour we usually start around a mixed 20-foot container; for a custom colour or a new label it is a full 40HQ of that model so the colour change and setup make sense. A brand-new mould needs a larger annual commitment — tell us your quantity and we will say plainly whether it works.

Yes. Colour is mixed into the resin as masterbatch, so it runs all the way through the chair and a scratch does not show through. Give us a Pantone or a physical sample and we match it on a shot before the run, since a screen colour and a plastic colour are never quite the same.

Blow moulding gives a hollow, double-wall shell that is light and stiff, good for folding tables and chunky leisure and event seating. Injection moulding suits thinner stacking chairs and shell seats. We pick based on the part and tell you which one your model uses.

Most of our stacking models nest 8 to 12 high, and because moulded chairs are light and cube efficiently, a 40HQ carries a large seat count. We give the rated stack height per model and pack nested, strapped and corner-protected for the long haul.

Mostly polypropylene (PP) and HDPE. For outdoor and garden models we add a measured UV stabiliser so the surface resists fading and embrittlement; for indoor banquet and hall chairs we leave it out, because paying for UV on an indoor chair is wasted cost. We quote the resin grade rather than calling it "high quality".

We can, where the spec allows and you ask for it — it lowers cost and carbon for some indoor uses. We will not quietly substitute recycled scrap into a virgin-resin spec to win a price, because it changes strength and colour consistency. If recycled content is acceptable for your market, say so and we will quote it openly.

We provide a tested static load rating and a safe stack height for each model rather than a round marketing number, because those are the figures that prevent a claim when a venue stacks chairs ten high or seats a heavy crowd. Ask and we will share them for the specific model.

We build and test to the relevant BIFMA or EN pattern and arrange third-party reports (for example SGS or TÜV) tied to your actual order. We hold ISO 9001, ISO 14001, FSC and BSCI, but we do not issue blanket "certified" claims that are not matched to your exact build, because those do not hold up at customs.

Yes, and it is the efficient way to buy from us. The families all come off the same moulding floor and share the colour system, so you can fill a 40HQ across families and keep one supplier, one set of documents and one quality standard.

A repeat order in an existing model and colour is typically a few weeks after deposit. A custom colour adds a little for the masterbatch and a colour-approval shot; a new mould adds weeks for tooling and a first-article sample. We give you a real date per order, not a slogan.

Send the spec — we'll quote the real thing

A few lines on models, quantities and your market is enough to start. If a job sits outside what our moulds and lines run well, we'll say so rather than burn your sampling budget.